We made a few enhancements and some bug fixes this week as proof that we really do read all of that stuff that you post for us on Get Satisfaction.
Sorting of Messages within Shouts
As Reid pointed out, we were sorting shouts from newest to oldest while messages (appearing within shouts) were sorted oldest to newest. While this might have provided extra brain stimulation for people trying to figure out which messages were the most recent, we agreed with Reid that this was probably not the most intuitive sorting method.
Aggressive Logout
We were being a tiny bit aggressive with our timeouts, which occasionally logged people out even if they had just been active a few seconds ago. We’ve done some work on the session information in the cookie to help prevent some of these logouts.
Working with Favorites
The favorites configuration page to add / update nicknames and delete favorites was buried under the preferences page and was not accessible from your favorites link on the sidebar. I was confused by this, and the developers were kind enough to change it after they got tired of me bugging them about it.
SMS? Not Quite
A few of you noticed that we briefly had support for SMS on Sunday morning. When we rolled it out, we quickly found some unintended side effects and usability issues that we didn’t notice when we tested on our staging server. We were very sad that we had to roll our changes back out of production. On the upside, most of the SMS functionality worked, so it won’t be much longer now. Our initial SMS implementation will make heavy use of favorites nicknames, so if you want to prepare, you can add places to your favorites and give them short nicknames. Bonus points for memorizing your nicknames.
We also fixed a few minor bugs and made a couple of additional enhancements. Keep those bug reports and feature requests coming at us by posting them on Get Satisfaction